The Warehouse Advisor
E-Commerce Strategy | Omni-Channel Integration | Marketplace Growth
I’m an E-Commerce Leader and Digital Operations Manager with 20+ years of experience helping brands grow across Amazon, Walmart, eBay, and custom platforms. I’ve partnered with Fortune 500 companies like Meta, Netflix, Allstate, Expedia, and Equinix to launch and scale multi-million-dollar eCommerce programs.
My expertise includes:
Marketplace Growth & Key Accounts – Amazon, Walmart, eBay, DTC platforms
Omni-Channel Strategy – aligning digital, retail, and promotional sales
Automation & AI – built AI-powered knowledge bases and workflows to speed customer service and reduce manual errors
Team Leadership – led and mentored remote + international teams, developing training playbooks and SOPs to scale efficiency
Systems Integration – EDI, Avalara, Stripe, OrderDesk, Zapier, Microsoft 365, Google Workspace
I’m bilingual (English/Spanish) and bring a hands-on, results-first mindset. Whether it’s launching a new marketplace, optimizing operations, or building automation for scale, I specialize in turning complex challenges into measurable growth.
I’m not just a strategist—I build solutions, mentor teams, and deliver results.
Jay Cortes
The Warehouse Advisor